(Today’s post is written by Rodger Price, owner of Leading by DESIGN, where I am a team member. It was originally shared on the LbD blog and is written for our LEAD 365 alumni, although all are welcome to read it.)

Communication is truly one of the key characteristics of great teams. Effective communication is rarely identified as a strength in the teams I’ve had the privilege to observe over the past twenty years. In fact, when doing a cultural assessment, most of the teams I’ve worked with rank it as one of their top five weaknesses. I’ve also heard that it’s the number one reason marriages fall apart. (Not sure if that’s true, but I do recall hearing it from a marriage expert.)

Communication is a pretty simple idea: someone wants to (or should want to) send a message of some sort, and someone else wants to (or should want to) receive that message. It’s simple to understand—and really challenging to do.Continue reading→